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Important updates to CFPH protocols due to COVID-19
As of Monday 6th April Canobolas Family Pet Hospital is further modifying the way we care for your pets so that we can minimise the risk of human to human transmission for you and for us. This means that as of Monday, the front door to the clinic will no longer be open. We will ask that everyone visiting parks in the car park at the back of the hospital or in the street.
This new system is aimed at keeping you and our team safe so that we can continue to provide you and your pets with the high standard of care that Canobolas Family Pet Hospital normally provides throughout this challenging time.
For an appointment:
For day surgery admissions
For discharge procedures
For counter sales or repeat prescriptions:
Whilst we understand that it may be difficult for you to leave your pets with us while we examine them and conduct the consult, please know that we will treat them as our own and that they are the best hands.
In addition to these measures we are also have already implemented additional steps to reduce the risk of transmission. These include:
Frequent cleaning of commonly used services and areas. We will reduce any potential environmental contamination by cleaning with agents that have effect against corona viruses, particularly COVID-19. We have detailed cleaning protocols and use agents with high levels of proven efficacy based on external advice.
For the time being we are not allowing families to visit their pets in hospital, but we will be happy to send photos of them to you.
We will make an exception for euthanasia provided the people attending are well as we know that this is important to families.
Our team is committed to providing our patients with continued care throughout this challenging time and we thank you all for your help in achieving this. We look forward to working with you in the coming months and thank you for your continued support.
If you have any questions or concerns, please do not hesitate to contact us on 63626991 so that we can help you.
The Canobolas Family Pet Hospital Team